Logistics
Fewer "where is my shipment?" calls, earlier warning on delays.
Logistics teams answer the same tracking questions all day, re-key data from delivery documents, and find out about delays after the customer does.
Where we usually start
Tracking questions
Assistants on WhatsApp, web and phone that look up shipment status in your systems and answer instantly.
Delivery and freight paperwork
Extraction of data from proofs of delivery, invoices, bills of lading and customs documents into your systems.
Delays and capacity
Forecasts of volume and delay risk by lane, hub and day, so capacity is planned ahead.
Daily operations view
Dashboards and scheduled reports on volumes, on-time rates and exceptions, with alerts when a metric slips.
Working in logistics?
Tell us which of these looks most like your situation, or what is missing from the list.